9Hotel Paquis

The staff went above and beyond to help me arrange a surprise in the room for my partners birthday. All staff were very quick to respond to my messages. The cake and rose petals were beyond my expectations and we both loved it equally. The room was super clean, super comfortable and the spa access (jacuzzi, swimming pool and sauna) was beyond incredible. They had constant clean towels, it was always clean and it’s open from 06:00 to 23:00! I cannot thank the staff enough for making our experience the best one we’ve had in Switzerland! This is a place we will certainly return to if we come back to Switzerland! A huge massive thank you to all staff again!

The room was modern and everything was clean. The room was dark when you closed the window and it had a desk and space for your clothes, nice shower (if you don't mind those in the middle room with glass, it did have a curtain though) and a separate toilet room (no glass) and sink with plenty of storage space around for toiletries. The bed was comfy and the size was great, we also had a small sofa-bed which was nice. The room was the best part of the hotel. However, the whole hotel is very nicely decorated and the pool was very nice. The room reminded me a bit of a Japanese hotel room but not as small. The proximity to the main station is great and there are also buses that make getting around convenient, although, Geneva is easy for walking around, specially in the city centre and nearby areas.

We loved the efficiency of the design of the room plus the modern decor. All staff we interacted with were pleasant and professional. Excellent breakfast. Good proximity to Genève Station.

The hotel is modern and very nice inside. The staff are pleasant and helpful and the rooms are small but adequate enough. The location is amazing, a short walk from the lake and the train station to the airport. The public transport is great if you are visiting the spa (one bus ride away) and you can walk into the Old Town in about 20 minutes. There is a gym and spa at the hotel which we didn’t use so cannot comment. Tea and coffee is free in the lobby and breakfast was great, with many options available including cooked breakfast, pastries, yoghurts, cereal, fruits, meats and cheeses. Definitely worth having breakfast included! The hotel gives you a free travel pass for public transport and they held our luggage for us when we weren’t flying home until later that day. Many reviews commented about the area being sketchy and feeling unsafe at night, the hotel is in the red light district of Geneva where sex work is legal. There are men standing on the streets at all hours of the night to ensure ‘business’ is running smoothly. They were only ever courteous and polite to us, smiling and telling us to have a nice day. There was an element of care towards us as they could tell we were tourists and we never felt unsafe. They are only trying to make money and drawing attention to themselves would harm their business, so they never behaved badly towards us or anybody else that we saw.

The staff was very nice, very much appreciated that they spoke English or at least tried. Super amicable. They had a pool. Breakfast was good for the price. It’s near everything, walking distance. It’s very safe. Special proof sound windows. We loved that.